Gary Furlong has extensive experience in mediation, alternative dispute resolution, organizational facilitation, negotiation, and conflict resolution.  Gary is past president of the ADR Institute of Ontario, is a Chartered Mediator (C. Med.) and holds his Master of Laws (ADR) from Osgoode Hall Law School.  Gary is the co-author of “BrainFishing: A Practice Guide to Questioning Skills”, FriesenPress 2018, and author of “The Conflict Resolution Toolbox”, Second Edition, John Wiley and Sons, 2020.  Gary was awarded the McGowan Award of Excellence in ADR in 2005 by the ADR Institute of Canada.

As a mediator, Gary has worked in the areas of commercial, personal injury, estates, health care, construction, shareholder, insurance, wrongful dismissal, real estate, and workplace conflicts, and specializes in intervening in difficult organizational and workplace disputes.  Gary was regularly called in to the court-annexed ADR Centre in Toronto in its first three years, and was appointed a Roster Mediator, Ontario Mandatory Mediation Program, for close to 10 years.  Over the past 20 years, Gary has mediated litigation claims ranging from $50,000 to over $10 million.   Gary was a regular mediator and fact-finder with the Education Relations Commission, and was also appointed a Provincial Facilitator and Mediator with the Education Improvement Commission, assisting with the financial reorganization and amalgamation of school boards in Ontario.  Gary has also been on the Law Society of Upper Canada’s complaint mediation panel, and the Teachers College of Ontario mediation panel. 

Gary has delivered ADR and conflict management training for judges from across the country through the National Judicial Institute, and for hundreds of lawyers through the Law Society of Upper Canada and numerous law firms in Toronto.  In addition, Gary has trained police officers, firefighters, health care professionals, by-law enforcement officers, as well as thousands of managers and union leaders in the private sector and in numerous departments of the federal government, provincial government, and many municipalities.  Gary has worked with the Queen’s University Industrial Relations Department conducting research into employment models of dispute resolution in Canadian companies, and teaches Negotiation Skills at the Queen’s University Industrial Relations Centre.  Gary is a guest instructor at the Osgoode Hall Law School LL. M. program in Toronto.  Gary also spent 6 years as an organizational development consultant to both large and small corporations in Canada and the U.K.

Gary is a Partnering facilitator to the construction industry, and has pioneered the use of Partnering in unique organizational settings.  Gary specializes in construction matters, both construction design and contract issues, along with construction lien disputes. Gary has facilitated conflict systems design projects for numerous clients, including the Royal Bank of Canada.  Gary is a principal with Agree Dispute Resolution, and is a graduate of Stanford University in California.

• Stanford University, B.A.1979
• CDRC Mediation raining 1993
• ADR Institute Mediation Training 1994
• Education Relations Commission Mediation Training 1996 - 98
• Master of Laws, Osgoode Hall Law School, 2002

Memberships:

• Past-President, ADR Institute of Ontario (ADRIO), current board member; 
• Distinguished Fellow, International Academy of Mediators (IAM); 
• Canadian Academy of Distinguished Neutrals;  
• Advisory Board Member, The Sports Conflict Institute at the University of Oregon

Please call 1-800-524-6967 for details.

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